We don’t believe in long-term contracts and having our partners feeling trapped. We want you to stay with us because you see the value and choose to. That means you can’t stop whenever you want.

If we are building your site, then there’s no waiting time. If you already have a site you would like maintained, it would take no more than 3 business days to have everything set up.

We understand journeys change and only want to help as best we can while you’re with us. When you choose to cancel your plan, we’ll help you migrate your site to your new host and set everything up for you with no extra charge and within 3 business days.

We suggest using ours as it’s fast, reliable, and cost-effective and can better manage your server. But if you choose to move to another hosting, that’s totally fine unless we feel it could be damaging to your website, in which case we’ll let you know.

Unlimited edits do include edits to content on any page, changing banners, headers, or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. 

Unlimited truly does mean unlimited too! 

Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, any software or tools outside of WordPress, graphic design, building full pages to match an exact design, creation of content, rebuilding or building out a website or subdomain.

EDIT EXAMPLE 1

Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions

Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting

EDIT EXAMPLE 2

Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).

Not included: You want us to create a custom checkout process for your WooCommerce store.

EDIT EXAMPLE 3

Included: You want us to install and set up a plugin to use its built-in functionality.

Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)

EDIT EXAMPLE 4

Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.

Not included: You want us to write content for or design your About page.

We’d be happy to help you with custom development as well. That kind of project is fully covered by our hourly work.

No problem! We can manage websites for you whether you’re running 1 or 10.

 Our care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a site (e.g. staging-wpbuffsv2.kinsta.cloud and subdomain.staging-wpbuffsv2.kinsta.cloud) they still count as separate sites. If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each site.

You are more than welcome to choose different plans for each website depending on the needs of each individual site.